Waterdrop G2 Reverse Osmosis System, 7 Stage Tankless RO Water Filter System, Under Sink Water Filtration System, 400 GPD, 1:1 Pure to Drain, Reduces TDS, FCC Listed, USA Tech, WD-G2-W

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1. Mr Darren F Verified Buyer – 10 August 2024

   Started well and does seem to produce clean water.
   The problem is it now rumbles (quite loudly) every two minutes as if trying to force water through the system.
   Cannot find any contact details for the selling company.
   

2. Happygolucky Verified Buyer – 22 December 2024

   Somewhat tricky to install, and I had to buy a separate part to avoid drilling into my pipes, but was able to get it set up in about 2 hours by myself at 6 months pregnant. To be fair I used to work at an aquarium where I had to work on plumbing all the time. This is an intermediate level install. We’ve had some water quality issues with two boil water notices in the last year and our 1.5 year old hot water heater’s anode rod rusting through due to high levels of sediment, so I decided to take the plunge to get an RO machine. The water tastes so much better than the filtered water from our fridge, and it’s so convenient to have it connected to our sink. We did have to sacrifice our soap dispenser. To install, I first made sure we had a space to drill into the pipes for a drain, but due to the position of our garbage disposal we didn’t have a straight, removable pipe from our p-trap to the wall. I didn’t want to do permanent damage in case we want to replace it or move away, so I contacted water drop and after a few tries we came up with the solution to add a Y drain line connector to our dishwasher drain line that runs into our garbage disposal (https://a.co/d/54CAKHe). This was a great solution so I didn’t have to drill into my pipes. Before you finish installing – measure the lines and cut them down. They are all way too long. I didn’t realize it until I already had it installed and they’re a bitch to take back out once installed. I did end up cutting the red drain line and the RO water line, but couldn’t get the intake line back out so it is still long. I am happy with the results and the customer service and glad to feel safe drinking our water again! Be sure to triple tighten everything before turning the water back on SLOWLY. Photos: 1) faucet 2) video of setup 3) photo of setup 4)where customer service originally advised me to install the drain but as you can see the drain line is glued in so I wouldn’t have been able to replace that section if we move or disconnect the machine. 5) y valve that I bought to avoid drilling into pipe

   

3. Ruben Verified Buyer – 8 January 2025

   Producto con muy buena calidad de componentes, instrucciones bien detalladas y con varios videos consultables en YouTube.
   Una cosa que no había tenido en cuenta es el ruido que hace al funcionar (aconsejable ponerlo en mueble con puerta).

   Lo he comprado confiando en que el importador tendrá los recambios en breves.

   Como curiosidad da 25 desde, no se si es mucho o poco.
   

4. UTMB Verified Buyer – 16 January 2025

   UPDATE Sept 2022: At 2 yrs the MRO filter must be replaced which I did. I also wrote my original review. Shortly after that replacement some black stuff came out of the dedicated faucet. I held my cup under the faucet, turned on the water and watched the black string come out of the faucet!!!! I have been suffering with abdominal cramps since Aug 1st and I realized that the problem started soon after I replaced the filters. I contacted the company. They told me I had to send a picture. I did. The same as I am attaching here. I also confirmed that installation was by a licensed plumber using all parts received from Waterdrop and that the first filter never had any such problem the entire 2 yrs. The black debris started after the replacement was installed and happed twice. Yesterday I had my water tested by an independent local entity. The results proved that the carbon filter is working perfect but the MRO is not working. A functional RO filter should resullt in TDS of less than 20 and mine was at 63 which is almost no filtration at all. They did not have the equipment to test the debris that came out of the dedicated faucet and I will have to send it off to another lab. The technician believes that the MRO filter may have been defective and that it is degrading. I included this information in my email to Waterdrop. They Waterdrop response was: “Waterdrop Representative #1 (Waterdropfilter Customer Service) Sep 11, 2022, 01:24 PDT Hi, Thanks for your reply; I really appreciate your time and effort. 1. I’m sorry for all the inconvenience caused, but again, the items in your picture is not coming out of our filters, for that we are sure.” Again, I WATCHED IT spew out!!! I have a dr appt in 11 days and I will update this post but in the meanwhile I am only using bottled water. Today is day 3 of strictly bottled water and today is the best day I’ve had with my abdominal spasms since Aug 1st…………..coincidence???? May 2022: Just had it’s 2nd birthday. I LOVE, LOVE, LOVE it! Water tastes as good as NYC tap water, it’s easy to change the cartridges which for me last 1 yr for top one and 2 yrs for lower one. I use this water exclusively for all consumption – drinking, cooking, washing veggies/fruit etc. The MOST IMPORTANT thing I believe is their customer service. Not only does a live person answer the phone but the email communication and follow up communication is exceptional. Reminds me of times long ago when customers were treated as VIPs. I would definitely recommend and I have recommended to my friends and family ;). Great Buy.

   

5. Gauravi Verified Buyer – 28 January 2025

   Ottimo acquisto…faccilllissimo da installare, in 40 minuti siamo riusciti installare e nella scatola c’era tutto quello che serviva per l’installazione.
   Il gusto del’ acqua all inzio aveva un sapore di metallo ,ma dopo due giorni l’ ha un gusto ottimo quasi uguale come preggiata acqua minerale ….. purissima , leggerissima comei dolce acqua di alta montagna.
   Speriamo che presto saranno disponibili i filtri di ricambio su waterdropoutlet.com Italia. Consiglio di aggiungere filtro minerale di waterdrops appena sarà disponibile.
   

6. Sherin J. Verified Buyer – 6 May 2025

   The G2 RO drinking water system did not meet my expectations. After several attempts to fix the problem—including multiple calls to customer service, changing filters, and flushing the system—I was very upset and ready to switch to a system from another manufacturer. Fortunately, I reached out again and was assisted by a very helpful representative named Krystal. She took the time to understand the issue and helped resolve it by offering an upgraded system (G3P600) for an additional charge. Once the new system arrived and was installed, I was pleased to see that it worked great—better than I expected. Now, I can confidently say my family is enjoying the best drinking water we’ve ever had.
   

7. StanyG Verified Buyer – 11 May 2025

   Discreto prodotto ma il problema è che dopo un po’ non sono più riuscito a contattare l’assistenza per il problema dei filtri